Our most frequently asked questions are answered below. If you need more information, or if you can't find the answer to your question, please do not hesitate to get in touch, our team is available 24/7 to assist you.

Baggage Information

What is the maximum limit for cabin baggage?
Can I carry extra baggage? How much will it cost?
My luggage got lost. How can I make a claim?
  Can I travel with pets?

Flight Information

How do I book my As Salaam Air flights online?
How can I pay for my flight?
Can I book flights for groups?
Can I purchase As Salaam Air ticket at the airport?
Can I travel with kids?
Who do I contact if I want to change or cancel my flight?
What is your cancellation policy?
What happens if my flight gets cancelled or changed?
What personal documents do I need to fly?
When can I check in for my flight?

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